Question 1

What are Custom Minifigures?

Accepted Answer

Custom minifigures are unique, unbranded building block toy minifigures with special designs, seamlessly compatible with popular building block brands.

Question 2

What are your shipping policies?

Accepted Answer

Our shipping policies include standard shipping options with estimated delivery times and tracking information provided for all orders.

Question 3

Is Minifigs.shop affiliated with the LEGO Group?

Accepted Answer

No, Minifigs.shop is not affiliated with the LEGO Group. LEGO® is a trademark of the LEGO Group of companies, and Minifigs.shop is not sponsored, authorized, or endorsed by the LEGO Group.

Question 4

Refund policy

Accepted Answer

Return Policy for Minifigs.Shop

1. Return Window: You have 30 days from the date of delivery to initiate a return.

2. Eligibility: To be eligible for a return, the minifigures must be unused, in their original packaging, and in the same condition that you received them.

3. Return Process:
- Contact our customer service team at minifigs.shop@gmail.com to request a return authorization.
- Once your return is authorized, you'll receive instructions on how to return your item.

4. Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Shipping:
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.

6. Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately at minifigs.shop@gmail.com (minifigs.shop@gmail.com) with your order number and a photo of the item's condition. We will provide instructions for a replacement or refund.

7. Non-returnable Items:
- Gift cards
- Sale items

8. Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at minifigs.shop@gmail.com.

9. Contact Us: For more information about our return policy or if you have any questions, please contact us at minifigs.shop@gmail.com

Minifigs.Shop

Find answers to your questions about our cheap Lego minifigures for sale. Whether you want to know about our shipping policies, return process, or product availability, we've got you covered. Check out the FAQs below to learn more.

A Minifigure Mayhem Production